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Frequently Asked Questions

How does the online payment work?2020-01-22T16:31:59+00:00

We will send you a link and you need to fill the form with your data. After sendind this you will be redirected to the online payment system from our bank. Only there you will be asked to write the credit card information and the amount you have to pay. We only accept Visa and MasterCard.

The link we send you only works in your pc and please do not use google chrome or your cellphone, the online payment system from the bank does not allow these two since is not secure enough. The link does not expire so be sure to be typing the exact link we send you.

After making the payment you will get a success message and ten you can let us know so we can confirm in our account and send you a
confirmation of the payment.

Does the apartment have a hair dryer?2020-01-22T16:32:17+00:00

Yes every unit has its own hairdryer.

I understand that you have bikes and people mainly use them to go to town to get food. Could we use them to go to Wall of Tears or the Turtle Breeding Station? If not, where do you recommend we rent them?2020-01-28T03:08:55+00:00

You are right, the bikes can only be used to go for grocery shopping, they are free to use and the max time to use them is for one hour. If you would like to make cycling tours we do recommend you to rent bikes, these bikes are equipped for this type of terrain and you won’t get flat tires etc. in the map you will find all shops and rental agencies.

Do you have snorkel equipment for us to use on unguided tours?2020-01-22T16:35:04+00:00

Yes we do, our equipment is for free. However, if you are looking for more advanced equipment you can rent these at local stores nearby.

Read in your visitor guide that only soap should go down the drain with water. Should we spit toothpaste into trash? Does this mean we shouldn’t shave with shaving cream?2020-01-28T03:11:41+00:00

You can use of course toothpaste, shaving cream also. Normally it is not a big amount and for sure will be neutralized by the vinegar that we use for housekeeping and laundry. However, we do strongly recommend you to use organic lotions and cosmetics and if possible bring safe ocean sunscreen to avoid pollution and damage in the sea and easy up the recycling process of our water treatment. It is very important that the sunscreen does not contain any oxybenzone, octinoxate, Nano-size particles of zinc oxide or titanium dioxide, which may cause coral bleeching

For more information please visit the link below >

Do you have towels for the beach?2020-01-22T16:38:58+00:00

Yes, we can lend you some. However, we advise you to bring your own beach wrap like Pareos in Spanish or Beach sarong. You can use them as dress, towel or as a protection.

You mentioned you have a safe. Is it at the front desk or in the apartment?2020-01-22T16:39:18+00:00

Yes, every unit has its own safe. Apartment and Suite.​

How do we get to the hotel from the ferry?2020-01-22T16:32:35+00:00

Chez manany is at 400 mt from the pier. If you have a back pack or luggage easy to hold, you can walk, the streets are not paved but with

If you would like to be picked up, we can coordinate a taxi for you. At no extra cost. The price for the transfer is 5USD you pay directly to the driver.

How do we get from the airport to the lodge?2020-01-22T16:33:07+00:00

You need to cross the Itabaca Channel, from the airport, which is located at Baltra island, to Sta. Cruz island, then take a boat to come to Isabela island. (for more details visit our website)

You need to booking an early flight from Quito or Guayaquil since the boat that is coming to Isabela island from Sta. Cruz is at 2 pm. If you are thinking to get Chez Manany in the same day.

There are 2 boat schedules to get Isabela from Sta. Cruz, one is in the morning at 7 am and the second one is at 2 pm.

The time you need to get to Isabela island from Sta. Cruz is 2 hours to 2H30 minutes, depending of the weather.

Do you have any suggestions on transportation from Baltra airport to Puerto Ayora ferry? You have a good picture on your website. Do we need to take the bus to the canal boat and then take a taxi instead of another bus? How would we arrange that?2020-01-22T16:33:32+00:00

Depending on the time you have to catch the boat or if you are staying in Puerto Ayora, after getting to the other side of the channel you can take a taxi or the bus. If you want to catch the boat on the same day we strongly suggest you to take the taxi. It takes you in 45 min directly to the pier. Price around 24 USD

Where do we buy ferry tickets from Santa Cruz to Isabela?2020-01-22T16:39:42+00:00

Unfortunately, there is no Official Agency that offers this service. However, we can do this for you! Our service fee is 10USD per ticket per person. The round trip tickets costs 70 USD per person service fee included.

There are 2 schedules: 7 am and 2 pm. Do you stay first in Sta. Cruz? Please tell us the time you will be traveling to Isabela.​ Please note if you choose to take advantage of our service, these tickets are nonrefundable or not exchangeable. If you are not able to catch the
boat you have still have to pay for your ticket.​

We want to visit Las Tintoreras and Los Tuneles. I found Pahoehoe, Rosedelco, and Nature Galapagos offer tours. Are there any other companies we should consider? Do you have any recommendations?2020-01-22T16:35:31+00:00

Of course, we can give you our suggestions. All tours depend on the weather of that day, so while you are here we can plan the trips with you and depending on availability with agencies. If you want to plan ahead you can choose any of the above agencies and organize with them.

Please consider the weather to choose the right activity.

If we wanted to go to Cueva de Sucre, what would be the best way to get there?2020-01-28T03:09:23+00:00

Cueva de Sucre is not the only place to visit in the outing to the highlands, you can visit also the tortoise reserve Campo Duro with lunch
option, and a view point called El Mango. You can plan this tour with a taxi driver, its costs around $45, plus the lunch $14 per each one. You will find this in the informative book in your unit. You will need a reservation for Campo Duro.

Do you know where we can get a good walking map of the island? Wanted to go to Túnel del Estero, but can’t find where it is from the Wall of Tears trail.2020-01-22T16:37:43+00:00

We provide our guests a very interesting map and also an informative book in your check in, the map has two sides, one is about streets, grocery stores, bakeries, restaurants, tour operators , etc. And the other side is about tour activities possible in Isabela island.​

We would like to eat at local restaurants and not tourist traps. Do you recommend a few? What is their typical cost for lunch and dinner? Is there a good restaurant for breakfast with eggs/meat as we will probably eat breakfast out 1 time?2020-01-22T16:35:54+00:00

lunch 8- 15 dollars, dinner depends of your order, around 15 and much more.

Our recommendations are these:

Coco surf Restaurant
Los delfines Restaurant
Cesar`s Restaurant
Shawarma hot Restaurant
My favorite is El Cafetal, with reservation, you can ask Martha or send a message to me to make the reservation for you.

There are also a few places for breakfast. Look for them on the map.

Are there certain times that markets are open?2020-01-22T16:36:23+00:00

8-1pm and 3-8.30 pm

Bakeries 6-10 am and 4-6:30pm. There is one Bakery “La Panederia”, which is open the whole day until 7 pm. This is marked on the map.

What is the cost of groceries like eggs, bread, and vegetables? Do you recommend certain markets to go to? We would like to buy local, especially if same price or cheaper.2020-01-22T16:36:47+00:00

The best groceries stores are marked for you on the map (which you will received upon arrival). Every store has similar prices, for local and tourists. eggs 25 cents each, bread 25 cents each, marmalade 3.50 dollars, 350 grs processed cheese like 8 USD, ground coffee 8 USD, 250grs, chicken 2,50 USD each pound, fish 3 USD each pound, octopus 7.5 dollars one pound. Milk 2.75 dollars litter. Vegetables price may vary depending on the date you will stay in Isabela island. Most of these products come from the main land. Price depends on availability.

Food is pricier in the Island however it is cheaper to cook at home.​


We are located in the pristine Island of Isabella.

Lodge Location

Office/Lodge Location Address: calle 10 y calle J Puerto Villamil
Isabella Isalnd

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